By Jim Annis
Overall, the theme of this “Workplace Survival” game is flexibility. If you want to be an employee or an employer, there really is no stability. Here is how to stay alive if you choose to play. Choose your weapons wisely. Know your strengths and your weaknesses so you can adapt.
Upskill, reskill and upskill again
A recent news report from PricewaterhouseCoopers demonstrates employees will need reskilling at least 15 to 20 times in their career. Are you a millennial worker? That number is even higher.
Acquiring new skills will be the norm in 2018. The days of being in one role for 20 years and then retiring is long gone. By 2020, one-third of the desired skill set of most occupations will change. The assumption is that skill set will be obsolete, or a machine will be doing it for us (and more efficiently at that).
If you hear anyone saying, “This is how we have always done it,” get them into a training class. Quickly. Employers have the onus of providing a near individualized training. “One size fits all” is no longer the right fit. It takes more time, but just like omnichannel customer service where customers now demand how you interact and service them on multiple platforms, employees will demand the same level of individual catering to the education process.
Artificial intelligence is going to upend the workplace, with or without our permission. The bottom line is that we still will need people. We see this in the HR industry especially as HR departments increase reliance on data, which prompts a need for education on finance, technical competencies and business acumen.
Online education is not just an alternative for the typical bricks-and-mortar university. Seventy-four percent of employees believe it is up to the employee to change with the times and get educated. The expense of human capital disconnect is enormous. When employers accelerate everyone, it creates an overall environment that allows for this constant change and yet somehow comforts employees so they feel confident, stretch and discover new ways to serve clients.
Read the rest of the column at rgj.com.
Jim Annis is president/CEO of The Applied Companies, which provide HR solutions for today’s workplace. Celeste Johnson, The Applied Companies’ COO, contributed to this article.