Inevitably, conflict is a part of everyone’s work and personal lives. It’s what you do with the conflict that will save your business or sink it – especially in a startup. If you don’t control it, and quickly, the risk that you’ll lose everything you’ve worked hard to build is astonishingly high.
The year ends with bumpy conditions: an aging bull market, slowing economies, political dysfunction, trade uncertainty and tightening financial conditions, to name a few. These can be distracting or give you reason to pause. However, the New Year offers new beginnings and promise.
I was fortunate enough to take a PRSA Sierra Nevada Chapter crisis management seminar. Three professionals including Nancy Leuenhagen, Washoe County, Julie Regan, APR, Tahoe Regional Planning Authority; Kerri Garcia, Microsoft, all well versed in managing crises sat on the panel and spilled their knowledge. While soaking it all in, I realized that crisis management closely follows the rules of fire safety.