Knowing when to invest in information technology is a struggle for many organizations. With so many new applications and hardware upgrades available, it can be a challenge to know which has the highest return on investment. Spending the time to research and understand how an IT solution can help your business requires expertise and business acumen.
There are few topics that capture the imagination and passion of the human spirit more than Information Technology management. Yes, I’m joking. I’ve learned the best conversation killer is to say I manage IT for a living. People literally trip over themselves trying to get away. At business conferences, non-IT professionals rarely attend IT management sessions.
The inability to access tools during a system outage, whether planned or unplanned, can mean a substantial loss of revenue. However, it is possible to mitigate or avoid downtime altogether through the use of high availability. In information technology, high availability refers to the continuous operation of computing systems in the event of an interruption. Many businesses maintain system uptime in the event of a power outage through the use of generators or battery backup devices, which maintain power to critical systems. However, computer system outages result from much more than the loss of power.
We work with a lot of companies where technology decisions are made without the tactical advantage of a committee dedicated to defining and managing the many aspects of technology and how it impacts the business. I think it is more important than ever to gather the troops and work on business and IT planning as shared components to an overall company strategy.