NCET Tech Bite – Using Social Media for Killer Customer Service – June 28

Tech Bite

Wednesday, June 28, 2017
11:00 am – 1:00 pm

Allegra Demerjian

Allegra Demerjian

Using Social Media for Killer Customer Service

Today’s customers look to social media to give brands direct feedback – good or bad. Nearly 70% of consumers have engaged a brand’s social media site for their customer service needs, and 42% of those customers expect a response within 60 minute.

Learn how to use each social media outlet as a customer service opportunity from Allegra, Client Strategist at The Abbi Agency.

On June 28, join NCET and Allegra Demerjian, Client Strategist at The Abbi Agency, as she takes you through best practices to turn your social media channels into an extension of your expert customer service.

Attendees will learn why social media customer service is critical, how they can tailor their social media to create quality customer service opportunities, and examples of other brands doing social media customer service right (and so, so wrong).

If you’re ready to take your customer service to a whole new level utilizing social media, you will not want to miss this Tech Bite!

NCET members may bring an unlimited number of guests at member prices. Join before you RSVP for this event and your savings will pay for some of all of your membership!

Join NCET now and save.

Wednesday, June 28, 2017
11:00 am > 1:00 pm
Register Now

  • $25 – NCET members
  • $35 – non-members

NEW! Tables for 8 – includes premium location at front of room, table signage, and recognition from the podium during luncheon.

  • $200 – NCET members
  • $280 – non-members

NCET events have been selling out! RSVP early so you don’t miss this great event.

The Fine Print:

  • Advance reservations required. RSVP by midnight on the Tuesday before the lunch. (Sorry, walk-ins not available)
  • We encourage you to pay in advance—there is a $10 service charge for payment at the door.
  • No-shows will be charged the full amount of the reservation unless cancelled at least 48 hours before the event.

NCET members receive substantial discounts on NCET events. Your membership pays for itself quickly. Join NCET now and save!


Atlantis Casino Resort Spa
3800 S. Virginia Street
Reno NV 89502

About Our Speaker:

Allegra Demerjian oversees some of The Abbi Agency’s largest integrated accounts, approaching plans from a strategic standpoint and working across teams to bring those plans to life. With a background in social media and digital marketing, Allegra innately understands the need to use social media customer engagement to measurably move hearts and minds.

For more information, contact NCET at (775) 453-0130 or

Videography Courtesy of

Photography Courtesy of


Frank Haxton

Robert Kraus

NCET Tech Bite Sponsorship Opportunities
Luncheon Sponsorships – $500 per luncheon Luncheon Display Tables – $100 per luncheon
• Logo and live link on four emails sent to 7,000 of Northern Nevada business, community and educational leaders.

• Logo and live link on NCET’s Tech Bite webpage

• Mention on NCET’s Facebook pages

• Recognition at luncheon

• Logo displayed in onscreen before luncheon begins

• Opportunity to distribute literature and other handouts to attendees

• Sponsorships include a display table and two tickets to that month’s luncheon.

Looking for an inexpensive way to promote your business?

NCET offers display table space exclusively to NCET members at each Tech Bite luncheon for the bargain price of just $100 for a full table.

You can use your table for collateral and displays, to hand out information, to pass out pamphlets or to greet attendees. This is a great way to highlight your services and promote your business!

You can reserve your display table as you purchase your ticket to the luncheon.



For more information, contact Dave Archer at (775) 315-7635 or to take advantage of these opportunities.

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